Warranty
Two promises, a short list of what they don’t cover, and how to make a claim. No forms, no fine print you need a lawyer for.
Make a claimSod is cut to order and shows up within 48 hours of the cut, weather permitting. If a pallet arrives yellowed, dried out, or damaged, send photos to Rolly’s line or hello@sodfriend.com within 24 hours of delivery and we replace it at no charge.
This covers the sod as delivered. It does not cover sod that sat on the pallet more than 24 hours after delivery in warm weather; we’ll tell you the clock is running when we drop it.
When our crew installs your sod and you follow the watering schedule we leave with you, it will root. If a section hasn’t rooted after 30 days, we come back and replace it free.
We ask for photos and a quick look at the watering history, then we schedule the fix. No forms, no fee.
Delivery-only orders after the first 24 hours, since we can’t see how it was laid or watered.
Sod that dried out from missed watering, was mowed before it rooted, or was hit with pre-emergent or weed-and-feed in the first month.
Damage from pets, foot traffic, vehicles, standing water, or drainage problems we flagged before install.
Dormant color in winter. Tan is not dead.
Order through Rolly, in chat or on the phone, and you get a free irrigation check on install day plus a maintenance credit worth up to 10% of your sod subtotal, applied to installation or a follow-up maintenance visit. It’s a credit, not cash, and it doesn’t combine with other discounts.
A straight price and a promise we actually keep. Tell us about your yard.
